Terms of Service

Lone Bear Coffee LLC: Terms of Service

 

Welcome to the Roar!

Hello, and welcome to Lone Bear Coffee! We're thrilled to have you here.

The team at Lone Bear Coffee ("we," "us," or "our") operates this online store and website, including all the information, features, tools, products, and services we offer (which we call the “Services”). Our goal is simple: to provide you with a curated, top-notch coffee shopping experience.

Our Services are powered by Shopify, the robust e-commerce platform that allows us to connect you with our exceptional coffee.

These Terms of Service (or "Terms") lay out the rules and responsibilities for using our Services. Please read them carefully. They contain important legal details about your rights, liability limitations, and warranty disclaimers.

By visiting our site, interacting with our store, or making a purchase, you agree to be bound by these Terms and our Privacy Policy (see link below). If you do not agree to everything in these documents, please do not use our Services.

1. Access & Your Account

Eligibility

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. If you are not, you confirm that you have our consent to allow any minor dependents to use the Services under your supervision.

Providing Accurate Information

To shop our products, we'll need basic details like your email, billing, payment, and shipping information. You guarantee that all information you provide is correct, current, and complete.

Account Security

You are solely responsible for keeping your account login details secure—treat them like your secret coffee stash! You may not transfer, sell, or license your account to anyone else.

2. Our Products & Your Order

Product Appearance

We do our best to accurately display our products—including colors and appearance—in our online store. However, we cannot guarantee that the appearance on your specific device (phone, tablet, computer) will be an exact match due to screen types and settings. We do not promise that the products you purchase will meet your specific expectations or look exactly as they appear online.

Changes & Availability

All product descriptions, prices, and availability are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product and may limit the quantities of any products we offer to anyone, anywhere, on a case-by-case basis.

Accepting Your Order

When you place an order, you are making an offer to purchase, but it is not official until we confirm acceptance. Your payment must be received and processed before your order is accepted. We reserve the right to accept or decline your order for any reason.

Cancellations and Refunds

Please review your order carefully before submitting! Once an order is accepted, we may be unable to accommodate cancellation requests.

  • Purchases are subject to return or exchange solely according to our Refund & Replacement Policy [Your Refund Policy Link Here].

  • In the event we cannot accept your order or need to make a change or cancellation, we will attempt to notify you via the contact information provided when the order was placed.

  • You agree that your purchases are for your personal or household use and not for commercial resale or export.

3. Pricing, Billing, and Payment

Prices

Prices, discounts, and promotions are subject to change without notice. The final price you are charged will be the price in effect when you place your order, as outlined in your confirmation email. Unless stated otherwise, posted prices do not include taxes, shipping, handling, or customs charges.

Promotional Offers

From time to time, we may offer special promotions or discounts. These are governed by their own specific terms and conditions, which will supersede these Terms in the event of a conflict.

Billing Information

You agree to provide current, complete, and accurate purchase, payment, and account information (including updating your email, card numbers, and expiration dates) so we can complete your transactions and contact you as necessary.

Payment Guarantee

You guarantee that (i) you are authorized to use the credit card or payment method provided, (ii) the information is true and complete, and (iii) your charges (including shipping, handling, and all applicable taxes) will be honored by your card company.

4. Shipping and Delivery

We are not responsible for delays in shipping or delivery. All delivery times provided are estimates only and are not guaranteed. This includes delays caused by shipping carriers, customs, or events outside of our control. Once we transfer the products to the shipping carrier, the title and risk of loss passes to you, the customer.

5. Intellectual Property & Your Feedback

Our Stuff

Our Services, including all trademarks, brands, text, images, graphics, product reviews, and the design/arrangement of the site, are the property of Lone Bear Coffee, our partners, or our licensors, and are protected by law.

You may only use the Services for your personal, non-commercial use. You must not reproduce, distribute, modify, or republish any of our material without our prior written consent. All rights not expressly granted to you are reserved by Lone Bear Coffee. Our name and logos are our trademarks, and you may not use them without permission.

Your Feedback

If you send us any ideas, suggestions, reviews, proposals, or other content ("Feedback"), you are giving us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display that Feedback in any medium, for any purpose (including commercial use). For example, we may use your review to promote our coffee.

You are responsible for your Feedback's accuracy, and it must not violate any third party's rights or contain anything unlawful, abusive, or malicious (like viruses or malware). We have the right, but not the obligation, to monitor, edit, or remove any Feedback.

6. Third-Party Tools & Links

Optional Tools

We may give you access to third-party tools (like various customer service or analytics programs) that we don't monitor or control. You use these "as is" and "as available" entirely at your own risk and discretion. We are not liable for any issues arising from your use of these optional third-party tools.

Third-Party Links

Our Services may contain links to websites provided by third parties. We are not responsible for the content, accuracy, or policies of these external websites. If you choose to leave our site to access third-party materials or sites, you do so at your own risk. Any questions, claims, or concerns regarding a third-party product or service should be directed to that third party.

7. Our Relationship with Shopify

Lone Bear Coffee is powered by Shopify, which hosts our online store. However, any sales and purchases you make are directly with Lone Bear Coffee.

You acknowledge and agree that Shopify is not responsible for any aspect of the sale, including any damage or loss resulting from the purchased products. You expressly release Shopify and its affiliates from all claims and liabilities related to your purchases and transactions with Lone Bear Coffee.

8. Privacy

Your personal information is handled according to our Privacy Policy [Your Privacy Policy Link Here]. Because our store is hosted by Shopify, certain personal information is also subject to Shopify’s Privacy Policy (https://www.shopify.com/legal/privacy). By using the Services, you acknowledge that you have read both of these policies.

9. Errors, Inaccuracies, and Omissions

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, even if your order has already been submitted.

10. Prohibited Uses

We want everyone to have a safe and lawful experience. You are prohibited from using the Services to:

  • Engage in any unlawful, malicious, abusive, or harmful purpose.

  • Violate any laws, regulations, or local ordinances.

  • Infringe upon our intellectual property or the rights of others.

  • Transmit false or misleading information.

  • Upload viruses, malware, or other malicious code.

  • Collect or track the personal information of others (spam, phish, crawl, scrape, etc.).

  • Interfere with or bypass the security features of the Services.

We reserve the right to suspend or terminate your account at any time, without notice, if we determine you have violated any part of these Terms.

11. Termination

This agreement remains effective until terminated by either you or us. You can terminate these Terms at any time by stopping your use of our Services. We may terminate this agreement or your access to the Services (or any part of it) at our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

12. Important Legal Disclaimers

Disclaimer of Warranties

The Services and all products are provided to you 'as is' and 'as available,' without any warranties or conditions of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, Lone Bear Coffee, Shopify, and our respective partners, directors, employees, or affiliates will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including (but not limited to) lost profits, lost revenue, lost savings, or loss of data, arising from your use of the Services or any products procured using the Services.

Indemnification

You agree to defend and hold harmless Lone Bear Coffee and Shopify, and our respective affiliates and partners, from any claims, damages, liabilities, or losses (including reasonable attorney’s fees) made by any third party due to or arising out of: (1) your breach of these Terms, (2) your violation of any law or third party's rights, or (3) your access to and use of the Services.

13. General Legal Stuff

  • Governing Law: These Terms and any agreements whereby we provide you Services will be governed by and construed in accordance with the laws of the jurisdiction where Lone Bear Coffee is headquartered (Kent, Washington, USA). You and Lone Bear Coffee consent to the venue and personal jurisdiction of those courts.

  • Waiver: Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

  • Entire Agreement: These Terms of Service, along with any policies referenced herein, constitute the entire agreement between you and us, superseding any prior agreements or communications.

  • Severability: If any part of these Terms is deemed unlawful, void, or unenforceable, that part shall be severed from these Terms, but the remaining provisions will remain valid and enforceable.

14. Changes to Terms

You can always review the most current version of the Terms of Service on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

15. Contact Us

We’re here to help. If you have any questions about these Terms of Service, please reach out!

Lone Bear Coffee Email: toryg@lonebearcoffee.com
Phone: 509-906-4073
Address: 13036 SE Kent Kangley RD, Suite 443, Kent, WA 98030